Discount & Promo Codes

The process of creating and implementing discounts and promo codes is identical for both tickets and memberships.

Step 1: Sign into the Moongate Merchant Portal

https://portal.moongate.id/

Step 2: Navigate to the Target Event or Membership Page

Step 3: Navigate to the Discount & Codes Tab

Go to the "③ Tickets" or "③ Tiers" page within the chosen event/membership page respectively, and then click on the "Discount & Codes" tab. From here you can add new time-based discounts and promo codes.

Step 4: Add a Time-based Discount/Promo Code

A time-based discount enables all users to purchase tickets/membership at a discounted price for a limited time only.

A promo code enables only users with the code to purchase tickets/memberships at a discounted price for an unspecified period of time.

Time-based Discount

Step 1: Click "Add New"

Step 2: Select a Ticket Type/Membership Tier to Discount

In the following window, select the ticket type/membership tier to apply a discount to.

Step 3: Set the Discounted Price

Step 4: Set the Discount End Date

Click the calendar icon in the "End Date" field to open the date picker. Select a date for the discount period to end. The discount period will run from the current date to the selected date.

Click “Add” when complete. Your discount period is now in effect until the selected date.

Step 5: Prematurely end discount period (optional)

Click "Add" to save. Your discount period is now in effect until the selected date.

The promotional period can be cut short by deleting the discount from the ticket type/membership tier. From the Discount & Codes Tab, click the action button for the target time-based discount, “Edit”, and then “Delete” on the following window.

Promo Code