Moongate Merchant Guide
  • Merchant Guide
    • Get Started
      • Welcome
        • The Basics - Blockchains and NFTs
        • Quick Start
    • Creating a Campaign
      • Ticketing
        • Creating an Event
        • Creating Tickets
        • Gating by NFT/Email/Wallet
        • Invite-Only Tickets
        • Require Approval
      • Membership
        • Creating a Membership Program
        • Creating Membership Tiers
        • Gating by NFT/Email/Wallet
        • Invite-Only Membership Tiers
      • Stripe Connected Payments
    • Distribution
      • Discount & Promo Codes
      • Airdropping
    • Checking In/Validation
    • Benefits
      • Creating a Benefit Campaign
      • Creating a Benefit
      • Gating by NFT + Email/Wallet
    • Customer Insights
      • View Sales & Attendance Data
      • View Customer Info
      • UTM Tracking
      • Data Reports
    • Admin Settings
      • Collecting User Payments
      • Collecting User Information
      • Team Management
      • Onsite Registration
      • Cancel Ticket Transaction
    • Quest App
      • Quest Merchant App
    • Technical Information
      • Blockchain & Contract Information
    • Custom Features
      • Implementing Custom Features
    • Support
      • Merchant FAQs
    • Fund Settlement and Refund Policy
      • Fund Settlement and Refund Policy
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  1. Merchant Guide
  2. Creating a Campaign
  3. Ticketing

Gating by NFT/Email/Wallet

Limit ticket access to a group of specified users.

Last updated 1 month ago

By gating a ticket type, vendors can restrict the ability to purchase it to specified people only, allowing vendors to offer exclusive value to users.

Ticket purchase eligibility can be allocated by ownership of certain NFT collections and email/NFT wallet addresses.

Please note that gating is an optional feature and does not need to be enabled should your application not require it.


  1. Enable NFT-gating

    In the target ticket type's edit panel, enable "Gated by NFT" under "Advanced Options."

  2. Select NFT collection to gate by

    If you have hosted an event that was ticketed by or created a membership program on Moongate, we have made it easy for you to NFT-gate by your events and membership tiers. Simply select "Your Collection" from the "Type" field.

    Your Collection

    1. Select the target event/membership program from the "NFT Collection" field. 2. Select the target ticket/membership tier from the "Type" field. Select "All Tier" if you do not want to gate by ticket/membership tier (i.e ticket will be available to holders of a ticket of any type from the specified event/membership of any tier from the specified membership program.) If you are gating by an external NFT collection, select "Other Collection."

    Other Collection

    1. Select the network on which the target NFT collection is hosted. 2. Enter the NFT collections' contract address.

Tickets can be gated so that a purchaser must own an NFT from every specified collection to unlock it.

1. Enable Email/Wallet-gating

Navigate to the "Advance" section for the ticket type to be gated and enable "Gated by Email/Wallet."

2. Choose a Whitelisting Method

Select CSV if there are a large number of people that you will be gating this ticket type to, and manual for a smaller quantity.

  1. CSV (bulk import)

    Step 2. Download the CSV template

    Step 3. Add Addresses to the CSV Template Open the template in a spreadsheet editor. Following the template format, input the target email and wallet addresses. You can mix email and wallet addresses concurrently.

    Step 4. Upload the CSV Upload the edited CSV file and save.

  2. Manual

    Step 1. Click "Add Whitelist" and input an email/wallet address Repeat as appropriate for additional addresses and save when complete.

    Step 2. Confirm Successful Import Return to the Tickets page, locate the gated ticket type, and click the number in the "Gated by" column to confirm the addresses.

A ticket can be gated by multiple NFT collections (i.e a purchaser must own an NFT from at least one of the specified collections). Simply click ‘Add Collection’ and repeat the above process to add an additional collection.

Step 1. Select the 'Upload CSV' method

Step 5. Confirm Successful Import Return to the Tickets page, locate the gated ticket type, and click the number in the "Gated by" column to confirm the addresses.

How Email/Wallet-gated ticket tiers appear on event pages