Moongate Merchant Guide
  • Merchant Guide
    • Get Started
      • Welcome
        • The Basics - Blockchains and NFTs
        • Quick Start
    • Creating a Campaign
      • Ticketing
        • Creating an Event
        • Creating Tickets
        • Gating by NFT/Email/Wallet
        • Invite-Only Tickets
        • Require Approval
      • Membership
        • Creating a Membership Program
        • Creating Membership Tiers
        • Gating by NFT/Email/Wallet
        • Invite-Only Membership Tiers
      • Stripe Connected Payments
    • Distribution
      • Discount & Promo Codes
      • Airdropping
    • Checking In/Validation
    • Benefits
      • Creating a Benefit Campaign
      • Creating a Benefit
      • Gating by NFT + Email/Wallet
    • Customer Insights
      • View Sales & Attendance Data
      • View Customer Info
      • UTM Tracking
      • Data Reports
    • Admin Settings
      • Collecting User Payments
      • Collecting User Information
      • Team Management
      • Onsite Registration
      • Cancel Ticket Transaction
    • Quest App
      • Quest Merchant App
    • Technical Information
      • Blockchain & Contract Information
    • Custom Features
      • Implementing Custom Features
    • Support
      • Merchant FAQs
    • Fund Settlement and Refund Policy
      • Fund Settlement and Refund Policy
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On this page
  • Viewing Detailed Customer Information
  • Tracking Customer Spending
  1. Merchant Guide
  2. Customer Insights

View Customer Info

View detailed information about event attendees/membership program members/benefit redeemers. You can also upload receipts to track customer spending.

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Last updated 5 months ago

Viewing Detailed Customer Information

Step 1: Open the 'Contact' tab on the

Step 2: View Target Customer Information

Click on a target customer to open their information page.

Swap between the "Event", "Membership", and "Benefits" tabs to view the customer's ticket purchases, membership ownership, and claimed benefits. Click on an individual transaction to view it in detail.

Tracking Customer Spending

Customer receipts can be uploaded to track customer spending at your events and within your membership programs.

Step 1: Open the 'Spending' tab on the target customer's information page

Step 2: Upload Receipt

Click "Upload Receipt" and input the merchant name, amount spent, associated event/membership program, and an optional image of the receipt. Click "Add" when complete.

Moongate Merchant Portal
https://portal.moongate.id/contacts